3S
"Sales - Service - Spare Part"
Toyota Eastern Motors operates on '3S' (Sales - Service - Spare Parts) basis. In our relentless pursuit of excellence, each department strive hard and work under the guidance from Indus Motors Company, for a high level of professionalism and for doing things the "Toyota Way."
SALES
Our Sales Team boasts many years of automobile industry experience. Over 20 years of combined experience, our sales department can assist you in a multitude of ways. Tool design suggestions, cost saving measures and technical support are a few examples. All sales representatives have an average of 8 years experience of product knowledge prior to starting in sales.
What sets us apart from our competition is a genuine understanding of the Toyota - Daihatsu products.
SERVICE
Service Department aims to ensure existence of an adequate and effective service network through which quality service can be provided to maximum number of Toyota and Daihatsu customers nationwide for achieving customer satisfaction, optimizing dealers' performance and supporting sales to enhance brand equity.
To ensure Quality Service, Toyota Eastern Motors provides a vast infrastructure in terms of facility, manpower and equipment. Availability of trained technicians equipped with state of the art computerized diagnostic equipment and special Service Tools ensure repair quality. Our Service Station has a total number of 60 repair stalls/ bays (21 number General stalls and 30 numbers Body and Paint Stalls) to conveniently accommodate Toyota and Daihatsu vehicles for any Service need.
Much emphasis is laid on training and development of Service Staff at our dealership. Training courses are conducted for Technicians, Service Receptionists / Advisors and Managerial staff round the year at IMC Service Training Center.
In addition to a quality product, our Service department offers our valued Toyota and Daihatsu customers (amongst others) the following facilities and services in after sales:
- 1. Reliable Service / Quality Repairs.
- 2. Courteous and Professional dealing.
- 3. Comfortable environment.
- 4. Warranty Services.
- 5. Maintenance packages.
- 6. In- House repair facilities for a wide variety of repair jobs.
- 7. Genuine Parts and Toyota Motor Oil.
- 8. Towing Services etc.
- 9. Collision Damage Repairs / Insurance Services.
Customer Satisfaction is the corner stone of our policy. We at Toyota Eastern Motors would like to make your Service experience pleasant and 'hassle - free' one. Our satisfied customers are our pride and strength and we value their patronage.
SPARE PARTS & LUBRICANTS
Toyota Eastern Motors provides a complete range to Toyota - Daihatsu Genuine parts at our dealership. We strongly promote and recommend our valued customers to use Genuine Toyota-Daihatsu (Parts & Lubricants) for their vehicles. The use of the genuine parts is a very important thing. The basic reason behind all this is to be the best of the best when it comes to vehicles performance.
The genuine products actually give an extra life to the car, and you can drive your car without any hazel. Using genuine spare parts guarantees the reliable, efficient and safe operation of your car.
Genuine spare parts save your money by increasing uptime and operating cost.
Toyota Motor Oil best fits the Toyota and Daihatsu vehicles, as it is specially designed for the Toyota and Daihatsu vehicles and it gives an added advantage to the vehicle. Genuine Toyota Motor Oil is a special combination of lube base stocks and a special additive package that provides your engine with optimum performance
To maintain the quality of your Toyota and Daihatsu, use the motor oil that is formulated specifically for your vehicle - Genuine Toyota Motor Oil.